Privacy Policy

At Alexiusd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website alexiusd.com or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from alexiusd.com, we may collect the following types of personal information:

  • Personal Identification Information:
    Name, shipping address, billing address, phone number, and email address.
  • Payment Information:
    We only accept payments via PayPal. Payment details (such as credit card information) are securely processed by PayPal. Alexiusd does not store or have access to your financial information.
  • Order Information:
    Details about the products you purchase, shipping preferences, and order history.
  • Device Information:
    We automatically collect technical information about your device, such as your IP address, browser type, time zone, and browsing behavior on our site.

2. How We Use Your Information

We collect your information to:

  • Process and fulfill your orders.
  • Provide order confirmations and shipping updates.
  • Communicate with you regarding customer service inquiries.
  • Improve our website, products, and services.
  • Prevent fraud and protect our platform’s security.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We only share your information in the following cases:

  • Service Providers: We share necessary order details with trusted partners such as shipping carriers (USPS, UPS) to deliver your purchases.
  • Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or government requests.
  • Payment Processor: All payments are securely processed through PayPal. PayPal’s privacy policy governs how your payment information is handled.

4. Data Retention

We retain your personal information for as long as necessary to:

  • Complete your transactions.
  • Comply with our legal and regulatory obligations.
  • Resolve disputes and enforce our policies.

When we no longer need your information, we will securely delete or anonymize it.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Provide essential website functionality.
  • Understand website traffic and customer preferences.
  • Enhance your shopping experience.

You can control or disable cookies through your browser settings, but this may affect the functionality of our site.

6. Your Rights

If you are a U.S. resident, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request the deletion of your personal information, subject to legal requirements.

To exercise these rights, please contact us at support@alexiusd.com.

7. Data Security

We are committed to protecting your personal information using reasonable physical, technical, and administrative security measures. However, no method of transmission over the Internet is 100% secure. We encourage you to protect your account information and use secure internet connections.

8. Third-Party Links

Our website may contain links to third-party websites (such as shipping carriers or PayPal). This Privacy Policy applies only to alexiusd.com. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

9. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this page regularly to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Thank you for trusting Alexiusd with your information. We are committed to safeguarding your privacy.